Provision Of Services Regulations Summary Sheet for KSA Group Ltd
The following information is designed to draw the attention of interested parties to the information required to be disclosed by the Provision of Services Regulations 2009.
General Information
KSA Group Ltd (“KSA”) is a firm of business advisors and licensed insolvency practitioners. KSA is a limited company registered in England, with company registration number 3316444. KSA is a wholly owned subsidiary of RMT Accountants & Business Advisors Limited. Any reference to KSA Group, KSA, KSA RMT, Company Rescue or Liquidatemycompany.com is a reference to KSA Group Ltd.
Data Protection
KSA is registered with the Information Commissioner as a data controller under registration number Z9276284.
Licensing Body
Eric Walls (9113), Wayne Harrison (9703) and Chris Ferguson (22890) are licensed to act as Insolvency Practitioners in the United Kingdom by the Insolvency Practitioners Association (“IPA”) and are registered with the Insolvency Service under the respective IP numbers quoted.
Eric Walls, Wayne Harrison, and Chris Ferguson act as agents of the insolvent entity over which they are appointed and act without personal liability at all times.
Rules Governing Actions
All IPs are bound by the rules of their professional body, including any that relate specifically to insolvency. The rules of the IPAcan be found at https://insolvency-practitioners.org.uk/about/ipa-articles-of-association-and-regulation-rules/. In addition, IPs are bound by the Statements of Insolvency Practice (SIPs), details of which can be found at https://insolvency-practitioners.org.uk/regulation-and-guidance/sips/.
Ethics
All IPs are required to comply with the Insolvency Code of Ethics and a copy of the Code can be found at https://insolvency-practitioners.org.uk/wp-content/uploads/2020/08/IPA-Code-of-Ethics.pdf.
Complaints
At KSA, we always strive to provide a professional and efficient service. However, we recognise that it is in the nature of insolvency proceedings for disputes to arise from time to time. As such, should you have any comments or complaints regarding the administration of a particular case then in the first instance you should contact the IP acting as office holder.
If you consider that the IP has not dealt with your comments or complaint appropriately you should then put details of your concerns in writing and address it to The Complaints Officer, Keith Steven, Managing Director, KSA Group Ltd, Units 7-8 The Chandlery, The Quayside, Berwick Upon Tweed, TD15 1HE. This will then formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a director/senior partner unconnected with the appointment.
Most disputes can be resolved amicably either through the provision of further information or following negotiations. However, in the event that you have exhausted our complaints procedure and you are not satisfied that your complaint has been resolved or dealt with appropriately, you may complain to the regulatory body that licences the insolvency practitioner concerned. Any such complaints should be addressed to The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds, LS11 9DA, and you can make a submission using an on-line form available at www.gov.uk/complain-about-insolvency-practitioner; or you can email insolvency.enquiryline@insolvency.gov.uk; or you may phone 0300 678 0015, Information on the call charges that apply is available at https://www.gov.uk/call-charges.
Professional Indemnity Insurance
KSA’s Professional Indemnity Insurance is provided by Starr International (Europe) Ltd, Royal & Sun Alliance, American International Group (UK) Ltd, Axis Insurance, CNA Insurance and Allied World Assurance DAC.
VAT
KSA is registered for VAT under registration no. GB 652 263546.
Bribery Act 2010
KSA is committed to applying the highest standards of ethical conduct and integrity in its business activities. Every employee and individual acting on KSA’s behalf is responsible for maintaining our reputation and for conducting company business honestly and professionally.
KSA take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate.
KSA requires all those who are associated with it to observe the highest standards of impartiality, integrity and objectivity.
KSA prohibits anyone acting on its behalf from:
- bribing another person. A bribe includes the offering, promising or giving of any financial or other type of advantage;
- accepting a bribe. This includes requesting, agreeing to receive or accepting any financial, or another kind of advantage;
- bribing a foreign public official; and
- condoning the offering or acceptance of bribes.
KSA will:
- avoid doing business with others who do not accept our values and who may harm our reputation;
- maintain processes, procedures and records that limit the risk of direct or indirect bribery;
- promote awareness of this policy amongst its staff, those acting on its behalf and entities with which it has any commercial dealings;
- investigate all instances of alleged bribery, and will assist the police, and other authorities when appropriate, in any resultant prosecutions. In addition, disciplinary action will be considered against individual members of staff;
- review this policy regularly and update it when necessary.
